Returns & Exchanges
At Rollersnakes, we want to ensure you are stoked with your gear, so we offer a hassle-free 30-day return policy for any unused items in their original packaging. Whether it's a sizing issue or a change of heart, we've got you covered to get you back on your board as soon as possible.
Return Process
- 1.Check Eligibility
Ensure your items are in brand-new, resaleable condition with all original tags, stickers, and packaging intact.
- 2.Package Your Gear
Securely pack your items and include a copy of your delivery note or a note with your order number and reason for return.
- 3.Ship It Back
Send your parcel via a tracked service to our warehouse address; we recommend keeping your postage receipt until the return is processed.
- 4.Refund or Exchange
Once our team inspects the arrival, we will issue a refund to your original payment method or ship out your requested exchange items within 5 working days.